Double-check your sign-in details: The first and foremost step is to double-check your sign-in details to ensure that they are correct. Sometimes, we make typos while entering our username or password, and that can cause login issues.

Try again: If you are sure that your sign-in details are correct, try signing in again. It's possible that you mistyped your password the first time.

Reset your password: If you are still unable to sign in, it may be time to reset your password. Click on the "forgot password" link on the login page, and enter the email address you used to sign up. The reset link will be sent to your email.

Check your email: Once you receive the password reset link, click on it and follow the instructions to reset your password. Make sure to create a strong and unique password.

Clear your browser cache: Clearing your browser cache can also help resolve sign-in issues. Simply go to your browser settings and clear your cache and cookies.

Disable ad-blockers: If you have ad-blockers installed, it might cause issues as ADXL is an advertising platform. Try disabling your ad-blocker and sign in again.

Check your internet connection: Sometimes, a slow or unstable internet connection can cause sign-in issues. Make sure that you are connected to a stable network and that your internet speed is sufficient to access the software.

Try a different device or browser: If you are still unable to sign in, try switching to a different device or browser. Sometimes, the issue may be specific to the device or browser that you are using.