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How to Upload Your Customers List to ADXL
How to Upload Your Customers List to ADXL

Easily upload customer lists to ADXL

Amy Josephine avatar
Written by Amy Josephine
Updated over a week ago

If you have a customer list, you can use it to target your existing customers on different advertising platforms by uploading it to ADXL. ADXL can create retargeting lists for you to use in your remarketing campaigns across Facebook, Google, TikTok, Twitter, and other platforms.

Here's how to upload your remarketing list to ADXL:

  • Log in to the ADXL dashboard and go to the side menu, then click on "Remarketing Lists."

  • Click the "Upload a User List" button in the top right corner.

  • Name your audience and select the category of customers.

  • Choose the fields in your .csv file, which can include email, first name, date of birth, phone number, country code, postal code, and mobile advertiser ID.

  • Select the country or region where your users are from.

  • Import your file by uploading it or dragging and dropping it.

How to Upload Your Customers List to ADXL

Once the file has been uploaded, you can see a preview of the import. If your file has headers in each column, tick the "Data has headers" checkbox. Drag and drop each column to map the fields and click next.

How to Upload ADXL Your Customers List to ADXL

The file will be queued to upload and will be uploaded between 5 minutes to 90 minutes based on the size of the file.
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Once the import is completed, you can see the uploaded lists under the "Uploaded Lists" tab. By clicking on the action button, you can delete the list. However, if the list is attached to an active campaign, you cannot delete the list.

Uploading your remarketing list to ADXL can help you target your existing customers on various advertising platforms. With these simple steps, you can start using your customer list to create highly targeted remarketing campaigns across multiple channels.

It is crucial to ensure that the data you are uploading is accurate, up-to-date, and legally obtained. Any data breaches or misuse of customer data can lead to legal and financial consequences for your business. We take data privacy and security seriously and ensure that the customers you upload are used strictly for your ad account and added to campaigns selected by your account admin or an advertising admin only. We do not share this data with third parties or use it for any other marketing purposes. In addition to this, it is important to understand the privacy policies of the ad platform you are using and ensure that you comply with any relevant data protection laws and regulations. For instance, in some jurisdictions, you may need to obtain the consent of the customers whose data you are uploading.

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