Troubleshoot Failed Campaigns in ADXL: How to Find, View and Fix the Reason for Failure. Failed campaigns can happen for various reasons but most of them can be fixed easily. To troubleshoot a failed campaign in ADXL, you need to find it, view the reason for the failure, and then fix the issue.
Here are the steps to do so:
Finding the Failed Campaign
Log in to your ADXL dashboard.
Navigate to the "Campaigns" section.
Look for the campaign that has failed. Failed campaigns will have a red "Failed" tag next to them.
Viewing the Reason for Failure
Click on the failed campaign to open the campaign details page.
In the campaign details page, you will see the list of platforms in the campaign and the red "Failed" tag next to the channels that failed.
Click on a platform to find out the exact reason